Warranty Policy

Mheal offers you a warranty on every repair by us warranty time will be mentioned in your invoice depend on the type of parts.

The warranty covers :

To claim your warranty, you need to:

Send the video of the phone with your order number and issue to warranty@mheal.in.

How much time will take to resolve my query, if it is coming under warranty?

Our team generally resolves an issue within 72 hours from the moment you send us a query. You will get acknowledgement over mail for your query and your issue will be sorted as soon as possible. Warranty is limited to the parts and/or service(s) that were paid for. If only parts were purchased, warranty is limited to the replacement of the parts. If parts and repair service were purchased, warranty extends to cover the labor cost of part replacement and any other repairs specifically resulting from the initial repair.

The warranty is not applicable under the following scenarios :

Note:

Refund is not applicable.

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